Understand the top-up fee
Bank transfer top-up
The examples below are for UnionPay top-up fees:
Example 1: Your top-up amount is 10€:
Silkpay takes a fee of 5€.
5€ is credited to your account.
Example 2: Your top-up amount is 100€:
Silkpay takes a fee of 5€.
95€ is credited to your account.
Example 3: Your top-up amount is 200€:
Silkpay takes a fee of 7€ (200*3.5%).
193€ is credited to your account.
Credit/debit card top-up
Example:
Top-up amount: 100€.
Administration fee: 3% of 100€ = 3€.
Remaining amount: 100€ - 3€ = 97€.
Top-up fee: 3.5% of 97€ = 3.395€ (< 5€, so we charge the minimum required of 5€).
Total fee: 3€ (administration fee) + 5€ (top-up fee) = 8€.