Accept American Express cards today

+ What is an American Express card?

An American Express card is a type of credit or charge card issued by the financial services corporation American Express. It allows users to make purchases and access a range of benefits and rewards based on their spending habits and card type.

+ How does an American Express card work in-store?

To use an American Express card in physical stores, customers can swipe, tap, or insert the card at compatible terminals. They can also use contactless payments or provide card details for online purchases.

+ Why is an American Express card convenient for users?

American Express cards offer various benefits, including rewards programs, travel perks, purchase protections, and access to exclusive offers. Cardholders also benefit from a global acceptance network and customer service support.

+ What are the advantages of accepting American Express cards for sellers?

Accepting American Express cards allows merchants to reach a broad customer base, access marketing tools, and potentially increase sales. It streamlines checkout processes and attracts customers who prefer using American Express cards.

+ Who can accept American Express cards?

Any business or entity can accept American Express cards, providing convenient payment options for customers.

+ In which countries can merchants accept American Express cards?

American Express cards are accepted in numerous countries worldwide, making them a versatile payment option for international transactions.

+ Does the seller need an individual American Express account for each country?

No, merchants can typically use a single Silkpay merchant account to accept payments from various countries.

+ How to open an American Express merchant account?

To open an American Express merchant account, please fill in our online onboarding form and choose American Express as the payment method you need.

+ What are the fees associated with accepting American Express cards?

Merchants pay a transaction-based commission on successful transactions. Please contact us for more details about the commission fee.

+ What is the transaction limit for American Express cards?

Transaction limits for American Express cards can vary depending on factors like the card type, the location of the transaction, and specific terms outlined by the merchant agreement.

+ Do sellers need a specific bank account to accept American Express payments?

No, American Express payments can also be transferred to the bank account the merchant provided us on the account opening.

+ If the customer pays in a different currency, in which currency does the seller receive the money?

When a customer pays for an order, for EU or UK merchants, the settlement currency is Euros, even if the customer pays in any other currency. For merchants in the United States, we will open US dollar accounts for you, and you will receive payments settled in US dollars.